Shipping policy
To ensure that your package is properly delivered, please make sure that your shipping address is correctly entered and includes all required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring timely delivery. Vivacious Tresses does not take responsibility for lost/stolen, misplaced, or incorrectly delivered shipments. In the event that your package has been lost/stolen, misplaced, or incorrectly delivered please contact the carrier for further instructions.